No call no show write up example: one incident followed from the missed shift to the signed write-up

Updated

A no call no show write up example is most useful as a sequence rather than a document, because the write-up is the last step of five and the four before it decide whether it should issue at all. This page follows one incident on a small crew from the moment the shift started without the employee, through the attempt to reach them, the reason check the next day, the arithmetic under the policy, and the meeting, to the write-up that was signed. The policy is the one used across this site, where a no-call no-show scores 2 points against a threshold of 8 in a rolling year. The attendance points calculator on this site does the arithmetic step; the policy template states the notice rule the example cites.

The shift, the call-in rule, and the first hour

Tuesday, 6:00 am start, the employee is not on the floor at the roll call. The policy's call-in rule says a shift that cannot be worked is reported to the shift line at least two hours before the start; the line shows no call, no text, no message. At 6:10 the lead calls the employee's number and leaves a message, and notes the time. At 6:30 a second call, no answer, noted. The shift runs short. That is the whole of the first hour, and the two notes matter more than they look: they show the employer tried to reach the employee, which is the first thing the employee will ask about and the first thing a reviewer checks. Nothing about points has happened yet, because nothing can until the reason is known.

The reason check, and the two outcomes it can have

The employee calls at 2:00 pm: a family member was taken to hospital overnight, the phone was left at home. Before anything is scored the lead asks the question the policy requires: is this an absence the policy or the law excuses, and if so, what supports it. In the example the hospital visit was for a parent with a serious health condition, which may be FMLA leave, and 29 CFR 825.303 says notice of unforeseeable leave must be given as soon as practicable, following the usual call-in procedure unless circumstances prevent it. Two outcomes are possible: the absence is protected and the notice was as soon as practicable, in which case the event is excused at zero and no write-up issues; or the absence is not protected, or the employee could have called and did not, in which case the no-call stands. The example takes the second path, because the employee had access to a phone from mid-morning and the policy asks for a call as soon as possible.

The arithmetic, and the meeting on Wednesday

Under the policy a no-call no-show scores 2 points. The employee's record already holds 3.5: two tardies at 0.5, one unexcused absence at 1 and a third tardy, all inside the twelve-month window. The total with this event is 5.5 of 8, which passes the written-warning step at 4 without yet reaching the final warning at 6. On Wednesday the lead meets the employee with the record printed from the calculator: the five events by date, the weights, the total, the threshold, 2.5 points of room, and the fact that one more no-call plus one absence, or three absences, would reach the line. The employee reads the table, checks the dates and agrees they are right. The meeting is ten minutes because the numbers were done before it started.

The write-up that was signed, and what it cites

The write-up states the shift by date and start time; the call-in rule quoted from the policy by paragraph number and the two attempts to reach the employee with their times; the reason given, the decision that the notice could have been given earlier, and that the absence itself was not shown to be protected leave, with a line inviting the employee to provide certification if it was; the 2 points scored and the policy version in force; the total of 5.5 against 8 and the events behind it; the next steps at 6 and at 8; a response box, which the employee used to note the hospital visit; and two signatures. It is one page. It cites the paragraph, the record and the attempts, and it leaves the door open on the protected-leave question, which is what the EEOC's retaliation guidance and 29 CFR 825.220 both expect an employer to do.

Questions people ask about no call no show write up example

Should a no call no show be written up the same day?

No. The reason has to be asked first, because a no-call that turns out to be protected leave with notice given as soon as practicable scores nothing and no write-up issues. The example writes it up the day after, once the reason check has been done.

What if the employee had a genuine emergency?

The employer decides under the policy and the law whether the absence is excused and whether notice was given as soon as circumstances allowed. An emergency can excuse the absence and still leave a notice failure if the employee could have called and did not; the write-up should say which question was decided and how.

How many points is a no call no show in the example?

Two, twice an unexcused absence and four times a tardy, because the shift went uncovered. With 3.5 already on the record the total is 5.5 of 8. The attendance points calculator on this site works any record the same way.

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